Motorcycle Insurance Claims Specialist
3 days ago
We are seeking an experienced Claims Officer to join our team in Melbourne. The successful candidate will be responsible for managing lodgements and repairs for Motorcycle Claims, maintaining positive stakeholder relationships, and interpreting policy coverage.
About the Role:- Key Responsibilities:
- Management of claims data and documentation
- Maintenance of stakeholder relationships with insured parties and service providers
- Review and assessment of claims submissions
- Authorization of payments within scope of authority
- Investigation and resolution of complex claims
- Essential Skills and Qualifications:
- Previous experience in a similar role within Motor Claims is advantageous
- Strong customer service skills with excellent communication, both written and verbal
- Strong negotiation, organisational, and time management skills
- A quick learner who is comfortable with technology
QBE is an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.
Benefits:- 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance
- Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
- 12 weeks' gender-equal flexible leave for all new parents, including paid super
- The ability to maximise retirement savings through voluntary super contributions and company matching
- Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
- Additional leave and support through QBE's Family Domestic Violence First Responder Network
- Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
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