Luxury Hospitality Specialist

1 week ago

Adelaide, South Australia beBeeAmbassador Full time $60,000 - $73,000

Guest Experience Ambassador

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Eos, a Greek goddess of dawn, emerged each morning to bring light and luminescence to the world. An embodiment of hope and optimism, our team captures captivating moments of change. We are seeking individuals who can extend a warm welcome to all guests, ensuring a positive and memorable first impression.

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Key responsibilities include assisting with handling guests' baggage, making their arrival and departure experience seamless and convenient. Proactive anticipation and fulfillment of guests' needs is also crucial. Personalized and attentive service will be evident in every interaction, aiming to exceed guests' expectations and make their stay truly exceptional.

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Another essential aspect of this role involves offering expert recommendations on local attractions, restaurants, events, and activities. These recommendations will be tailored to suit individual preferences, enhancing the overall guest experience.

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Our ideal candidate will have a proven track record of delivering exceptional customer service and creating memorable experiences within the luxury hospitality industry. A full driver's license and excellent phone etiquette are required. Strong written and verbal communication skills, along with a service-oriented mindset, are essential for success.

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The successful applicant will thrive in fast-paced environments, effectively prioritizing workloads to ensure smooth operations. In-depth knowledge of South Australia's hospitality and tourism sectors will enable them to provide valuable insights to our guests.

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This role offers a range of employee benefits, including free meals, in-house dry-cleaning service, subsidized car parking and public transport tickets, discounts across various outlets, and recognition programs.

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We value diversity and support inclusivity, providing equal opportunities for career growth and development. Join us and chart your path to success

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