Technical Support Expertise Required

2 days ago

Macedon, Australia beBeeSpecialist Full time $90,000 - $110,000

We are seeking experienced IT professionals to fill the role of a Specialist Technician.

Key Responsibilities
  • Manage and service Windows and Apple devices on an enterprise scale
  • Administer Hyper-V virtualized server environments
  • Administer various Windows and Linux based servers
  • Cloud based service management and administration (Google and Microsoft Services)
  • Mobile Device Management administration and deployment
  • High level enterprise network administration skills required - Cisco and HP switches
  • Administer Cisco wireless network technologies, including wireless controllers and access points
Personal Attributes Required
  • Highly motivated industry professionals who can work autonomously or as part of a team
  • Excellent problem solving techniques with the ability to call upon available resources and escalate to senior management when required
  • Punctual, reliable, and well-organized candidates need only apply
  • Excellent human relations and people skills with a genuine passion for the ICT industry
  • Excellent technical documentation skills and the ability to follow instructions and technical documentation accurately when required
  • The ability to troubleshoot and fault find through a systematic process of observation and elimination, based on previous industry experience
  • Australian citizenship or Australian permanent residency
  • Current driver's license and reliable motor vehicle

This is a mid-senior level position that requires excellent technical skills, personal attributes, and experience in the education sector. The successful candidate will be employed to provide ongoing technical support services to the Department of Education.

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