Export Coordinator

1 week ago


Brisbane, Queensland, Australia Inghams Full time
Export Coordinator

We're seeking a highly skilled Export Coordinator to join our Inghams team. As a key member of our Export Team, you'll play a vital role in ensuring the smooth execution of our export operations.

Key Responsibilities:
  • Manage the export process from start to finish, ensuring timely and accurate shipment execution.
  • Provide exceptional customer service to internal and external customers, responding to their queries and resolving any issues promptly.
  • Collaborate closely with our National Export Manager and Distribution teams to ensure seamless communication and coordination.
  • Coordinate shipments with brokers, forwarders, and transport companies, ensuring up-to-date information and timely processing.
  • Validate shipping manifests and maintain accurate records in our National Export Systems.
  • Investigate claims and provide timely solutions to customer issues.
  • Process orders efficiently and keep customers informed of shipment statuses.
Requirements:
  • Strong interpersonal skills, with excellent communication and people skills.
  • Proficient in MS Office, with experience in Microsoft Office programs.
  • Logistics experience, preferably in a logistics/operations environment.
  • Customer-focused, with a commitment to exceptional customer service.
  • Detail-oriented, with high-level administration skills and attention to detail.
  • Multitasker, able to manage multiple tasks and solve problems.
  • Driven and self-motivated, proactive and results-oriented.
  • Accurate data entry skills, with high-speed and accuracy.
  • Experience succeeding in rapid, high-output settings.

We're looking for individuals who are curious, caring, courageous, and committed to joining our team. If you're passionate about delivering exceptional results and contributing to our company's success, we'd love to hear from you.


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