Airfreight Export Specialist
4 days ago
At Programmed, we're seeking a skilled Airfreight Export Customer Specialist to join our airfreight team based at Brisbane Airport. As a key member of our team, you'll be responsible for air freight export operations and customer service.
Key Responsibilities:
• Communicate and liaise with clients, airlines, transport operators, and overseas agents
• Utilize advanced CargoWise for efficient freight management
• Coordinate shipments for pickup and delivery with transport providers
• Maintain a high level of customer service at all times
• Respond to customer enquiries via phone and email
• Source and negotiate rates, receive bookings, and register jobs
• Prepare export documentation and ensure compliance with international trade regulations
• Accurately and timely prepare and issue invoices
• Provide regular updates on shipment arrivals and status reports
• Develop and maintain long-term, strong relationships with clients, service providers, overseas partners, and other key stakeholders
• Collaborate closely with cross-functional teams to ensure seamless coordination of services
Requirements:
• A minimum of 3 years of experience in freight forwarding/logistics
• Exceptional attention to detail, ensuring accuracy and precision in all tasks
• A positive, 'can-do' attitude, excellent written and verbal communication skills, and a strong team-oriented mindset
This is an exciting opportunity for someone looking to further their career in a dynamic and fast-paced environment.
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