Systems Support Professional

4 days ago

Sydney, New South Wales, Australia beBeeTechnical Full time $90,000 - $130,000

As a specialist systems support professional, you will play a critical role in delivering strategic and operational projects that ensure the compliance of critical systems and business expectations.

About This Opportunity

We are seeking a highly skilled specialist systems support to join our team at Qantas Head Office in Mascot, Sydney.

Key Responsibilities:
  • Provide proof of concept solutions and data-driven insights to improve operational efficiencies within flight operations.
  • Support the delivery of strategic and operational projects, ensuring the compliance of critical systems and business expectations are met.
  • Work with all areas of the business, including flight crew, to continue support the existing applications and provide operational safety recommendations through analysis of historical data.
  • Collaborate with software providers to ensure that the applications being developed meet the standards and aligned with business needs.
  • Conduct system checks to ensure the systems are operating in a compliant manner.
  • Provide after-hours technical support to flight crew for IT-related issues.
Your Background

To be successful in this role, you will possess:

  • Tertiary qualifications in information technology or equivalent experience.
  • Engineering or software development is preferable.
  • Experience in system support, application management, or IT project delivery.
  • Experience in programming and the ability to learn new programming languages.
  • Advanced analytical proficiency, with the ability to interpret operational data and provide actionable insights.
  • Exemplary communication skills with the ability to build lasting relationships across all stakeholders.
  • A proactive and solutions-focused mindset.
  • Meticulous attention to details and a commitment to accuracy in all aspects of work.
  • Ability to manage multiple priorities in a dynamic operational environment.
  • Familiarity with aircraft operations or airline business is an advantage.
Why This Role?

You will join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you will be able to grow both personally and professionally.

Development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You will be supported from day one with on-the-job training and coaching as well as formal training opportunities.

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