System Support Professional
2 weeks ago
This is an exciting opportunity to support the development of innovative optical technology in South Australia.
Key Responsibilities- Conduct business and user requirement analysis for systems enhancements
- Prepare technical documentation for software developers
- Carry out system testing and validation
- Develop and maintain user manuals and training materials
- Deliver user training to employees
- Extract data and generate reports as required
- Oversee the full lifecycle of software development projects
- Provide 1st and 2nd level user support for Rx systems
- Minimum Level 2 Help Desk Support experience
- Experience with Microsoft Office Products
- Strong Communication skills
- Ability to create well-written documents
This position offers a unique opportunity to work with cutting-edge technology, develop your skills, and make a significant contribution to the team's success.
You will have the chance to collaborate with experienced professionals, learn from their expertise, and grow professionally and personally.
In addition, you will be part of a dynamic team that values innovation, teamwork, and continuous learning.
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