Technical Support Specialist

4 days ago

Canberra, ACT, Australia beBeeFieldEngineer Full time $96,000 - $126,000
Job Overview

This role provides technical support to the ICT Logistics function, ensuring close integration with personnel within the ICT Contracts and Asset Management Division, ICT Strategy and Investment Management Branch.

  • Manage inventories, invoices, and registers of ICT assets, consumables, and stock requirements.
  • Perform server and storage break and fix tasks.
  • Provide support for Enterprise products and prepare dispatching of ICT assets, consumables, and stock requirements.
  • Apply asset information to ICT asset systems, including asset tags, serial numbers, bar codes, user persona, processor speed, RAM, system model, image revision, etc.
  • Monitor and apply Remedy updates and requests, including maintenance of Configuration Management Database (CMDB) creations, updates, and responding to asset-related service requests.
  • Configure and image all in-scope OS/devices, iOS devices, Android devices, and Apple Macs.
  • Forklift licence qualification is required.
  • Receive, monitor, and track the decommissioning of all in-scope OS/devices, iOS devices, Android devices, and Apple Macs as needed.
Required Skills and Qualifications
  • NV2 Clearance is mandatory for this role.
  • 4-6 years of hands-on technical experience.
  • Electronics training equivalent to at least 2 years of technical institutes, polytechnic, and/or military technical school/universities, or applicable related technical experience.
  • Bachelor's degree or electronics training equivalent to at least 2 years of technical institutes, polytechnic, and/or military technical school/universities, or applicable related technical experience.
Benefits
  • Asset Management data analysis.
  • Data cleansing and maintenance.
  • Asset Management reporting, including narrative reporting trends.
  • Client support for ITSM tool upgrade.

  • Technical Support Specialist

    1 day ago

    Canberra, ACT, Australia beBeeSupport Full time $90,000 - $120,000

    Technical Support Specialist Job DescriptionWe are seeking an experienced Technical Support Specialist to provide high-quality technical assistance to our clients. As a key member of our support team, you will be responsible for resolving technical issues and providing exceptional customer service.Key Responsibilities:Respond promptly and professionally to...

  • Technical IT Support Specialist

    3 days ago

    Canberra, ACT, Australia beBeeSupport Full time $100,000 - $140,000

    Technical IT Support SpecialistWe are seeking a skilled Technical IT Support Specialist to provide exceptional technical assistance to various departments and stakeholders. This role requires excellent communication skills, both verbally and written, to manage relationships with customers at different levels.Key Responsibilities:Provide technical support via...

  • Technical Support Specialist

    1 day ago

    Canberra, ACT, Australia beBeeTechnical Full time $72,800 - $104,400

    Our organization is seeking a highly skilled and enthusiastic technical support specialist to advance their career in providing exceptional service to our clients.Key ResponsibilitiesWe are looking for an individual who can respond promptly and professionally to service requests via various communication channels.The ideal candidate will be able to diagnose,...

  • Technical Support Specialist

    24 hours ago

    Canberra, ACT, Australia beBeeCustomerService Full time $50,000 - $95,000

    As a Technical Support Specialist, you will be supporting clients in Canberra. Our team is looking for proactive and technically savvy individuals who are eager to start their career in Information Technology.Key Responsibilities:Provide fast and efficient customer service in response to technical issues.Document calls and incidents accurately in our...

  • Technical Support Specialist

    1 day ago

    Canberra, ACT, Australia beBeeTechnical Full time $95,000 - $145,000

    We are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have strong experience in Windows desktop and mobile device management, application packaging and deployment, and remote access solutions.Candidate must have knowledge of enterprise collaboration tools, troubleshooting skills, and ability to provide Level 3...

  • Technical Support Specialist

    4 weeks ago

    Canberra, ACT, Australia KBR, Inc. Full time

    TitleTechnical Support SpecialistAbout KBRAt KBR – We do things that matter.We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with customers in more than 80 countries and operations in over 29 countries.KBR is proud to work with its customers across the...

  • Technical Support Specialist

    4 weeks ago

    Canberra, ACT, Australia KBR Full time

    Title:Technical Support SpecialistAbout KBR:At KBR - We do things that matter.We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with customers in more than 80 countries and operations in over 29 countries.KBR is proud to work with its customers across the...

  • Technical Support Specialist

    4 weeks ago

    Canberra, ACT, Australia KBR Full time

    Title:Technical Support SpecialistAbout KBR:At KBR - We do things that matter.We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with customers in more than 80 countries and operations in over 29 countries.KBR is proud to work with its customers across the...

  • Technical Support Specialist

    4 weeks ago

    Canberra, ACT, Australia KBR, Inc. Full time

    TitleTechnical Support SpecialistAbout KBRAt KBR – We do things that matter.We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with customers in more than 80 countries and operations in over 29 countries.KBR is proud to work with its customers across the...

  • Technical Support Specialist

    18 hours ago

    Canberra, ACT, Australia beBeeTechnical Full time $60,000 - $90,000

    Technical Support Specialist RoleThe ideal candidate will possess excellent communication skills and be proficient in providing technical assistance to clients with software, hardware, and network operations difficulties.Provide timely and effective customer service support via phone, email or other mediums.Accurately document calls and incidents in our...