Customer Service Representative

1 week ago

Coffs Harbour City Council, Australia beBeeCustomerService Full time $45,000 - $80,000
Customer Service Role

We are seeking a highly skilled customer service professional to join our team.

  • This role will involve liaising with customers, processing orders and resolving any issues that may arise.

The ideal candidate will have excellent communication and organisational skills, as well as the ability to work under pressure in a fast-paced environment.

About the Position

This is an exciting opportunity for a customer-focused individual who is passionate about delivering exceptional service.

  • Key Responsibilities:
  • - Respond to customer inquiries and resolve any issues in a timely manner.
  • - Process customer orders accurately and efficiently.
  • - Maintain accurate records of customer interactions.
  • - Collaborate with internal teams to ensure seamless delivery of customer service.

The successful candidate will have a strong customer service background, excellent communication skills and a positive attitude.

Requirements

To be considered for this role, you will need to have:

  • Excellent communication and interpersonal skills.
  • A proven track record of delivering exceptional customer service.
  • Ability to work effectively in a team environment.
  • Familiarity with customer relationship management software.
  • Strong organisational and time management skills.

PFD Food Services is an Equal Employment Opportunity employer.

Benefits

This role offers a competitive salary package, including superannuation and other staff benefits.

Should you be eligible, the company may also offer nationally recognised Certificate III training.

Please submit your application via the apply now link below. As part of our recruitment process, do you agree to undertake employment checks? These checks may include a medical assessment, National Police History Check, Working With Children/Vulnerable Groups Check, Licence Validation/Demerit Point Check.

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