Program Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeOperational Full time $150,000 - $200,000
About the Role

The AU Operations network is seeking a Program Manager to contribute to the improvement and growth of the organization.

This is an opportunity to join an entrepreneurial business that is growing at an incredible pace. You will scope end-to-end customer benefits through process improvement, coordinating across all supply chain areas to achieve continuous improvement and operational excellence in logistics.

Key Responsibilities
  • Manage projects of new initiative, coordinating with diverse teams such as Product, Tech, Business, and Operations teams.
  • Establishing and tracking program goals, business metrics, and indicators for success.
  • Defining and scoping projects by working closely with business customers to understand their needs and priorities along with internal and competitive information into clear, prioritized requirements.
  • Leading and coordination of design/implementation efforts between internal teams and external customers and/or partners.
  • Driving user story brainstorming, review, and clarification sessions with ops engineering teams to deliver maximum customer value with available time constraints and resources.
  • Working with internal teams and customers to perform deep data-driven analysis of businesses to surface actionable insights and product requirements
  • Deep diving on key architectural components; discuss, debate, and influence technical teams on system design
  • Management and delivery of projects with the highest levels of performance, reliability, usability, and customer delight
  • Identification and prioritization of projects with an understanding of trade-offs and impact
Requirements
  • 5+ years of experience as a Program or Project Manager, with a track record of successfully launching new programs from the ground up.
  • Strong analytical and critical thinking skills, with the ability to synthesise data into actionable insights.
  • Excellent communication and stakeholder management abilities, with experience bringing together diverse teams to achieve shared objectives.
  • Comfort operating in ambiguous, fast-paced environments and demonstrated ability to drive progress independently.
  • Experience in leveraging data to drive business impact and partner experience.
  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
Benefits

This role offers a chance to work with a talented team, drive business impact, and grow professionally.

Others

Please note that this job requires strong analytical and critical thinking skills, excellent communication and stakeholder management abilities, and experience in leveraging data to drive business impact and partner experience.

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