Employee Training and Development Expert

1 day ago


Tamworth, New South Wales, Australia Frontline Recruitment Full time
Job Description:

Foster a culture of high performance and exceptional customer experiences throughout the store as the Store Training & Development Lead.

Key Responsibilities:
  • Onboarding and Induction: Oversee and facilitate the onboarding process for new team members, ensuring they acclimate quickly and effectively.
  • Product Training Programs: Design and lead comprehensive training sessions focused on existing and emerging product categories, empowering the sales team with in-depth product knowledge.
  • Customer Service Excellence: Model and coach exemplary customer service standards throughout the entire sales process, inspiring the team to exceed customer expectations.
  • Training Resources: Leverage all available training materials, tools, and resources to ensure the team is well-prepared and informed.
  • Collaborative Operations: Work closely with colleagues to support smooth day-to-day store operations, fostering a collaborative environment and outstanding results.
Compensation and Benefits:

A competitive salary range is expected to be around AU$80,000 - AU$100,000 per year, commensurate with experience.


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