ServiceNow Project Lead

4 days ago


Melbourne, Victoria, Australia beBeeServiceNow Full time $124,300 - $173,600
Seeking a high-caliber professional to spearhead ServiceNow projects and deliver exceptional client experiences. We require an expert who can design and implement solutions that meet customer needs and drive satisfaction.Key Responsibilities
  • Develop and execute ServiceNow solutions, encompassing development, testing, and implementation, to ensure unparalleled customer satisfaction.
  • Create comprehensive specifications documentation that takes into account out-of-the-box functionality, ServiceNow best practices, and customer requirements gathered through meticulous technical and functional design workshops.
  • Foster trust-based relationships with client stakeholders for accuracy and quality of delivery, influencing new engagements and opportunities within the client.
  • Solve complex problems quickly and calmly, serving as the trusted escalation and support point for all teams engaged in the account.
  • Mentor and coach junior employees, providing guidance on career development and making informed hiring recommendations.
Required Skills and Qualifications
  • Demonstrated ability to articulate value in personal ServiceNow project delivery.
  • Capacity to provide platform insight and forward thinking on ServiceNow upgrades, new releases, and future ServiceNow roadmaps.
  • Proven experience ensuring high-quality ServiceNow development, creating build documentation, solution designs, and detailed design specification documentation.
  • Background with hands-on development skills such as HTML, XML, JavaScript/AJAX, Integrations (web services, SOAP, email, MID, etc).
  • Exceptional written and verbal communication skills.
Benefits of Working with Us

We are committed to diversity, equity, and inclusion. Our inclusive workplace fosters collaboration, adaptability, courage, and integrity.



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