ServiceNow Project Manager

4 days ago

Melbourne, Victoria, Australia beBeeServiceNow Full time $80,000 - $150,000
ServiceNow Project Manager Job

We are seeking a seasoned professional to join our team as a ServiceNow Project Manager. As a key member of our organization, you will be responsible for leading and delivering exceptional ServiceNow projects and services to clients across the Asia-Pacific region.

Key Responsibilities:
  • Develop and configure the ServiceNow platform to meet business requirements by creating build documentation and solution designs.
  • Collaborate with cross-functional teams to prioritize and address business needs through effective workshop facilitation and stakeholder engagement.
  • Explore and test ServiceNow's out-of-the-box capabilities before considering custom builds to ensure maximum efficiency.
  • Develop scoped applications, workflows, and other UI elements for custom solutions and enhancements using JavaScript/AJAX and integrations.
  • Provide guidance and expertise to support platform growth and development by staying updated on emerging ServiceNow trends and technologies.
  • Conduct demonstrations and presentations of ServiceNow solutions to business teams and stakeholders.
  • Debug technical issues and develop innovative solutions through code reviews and quality control.
  • Produce and execute test cases to maintain software quality and document code and application functionality.
Required Skills and Qualifications:
  • A degree in IT, Computer Science, or a related field with proven experience delivering high-quality ServiceNow solutions and development.
  • ServiceNow certifications: Certified System Administrator (CSA), Certified Implementation Specialist (CIS) ITSM and 1+ additional CIS certification, ServiceNow Suite Certified (e.g., ITSM, HR, or CSM).
  • Expertise in HTML, XML, JavaScript/AJAX, and integrations (e.g., web services, SOAP, email, MID).
  • Strong workshop facilitation skills and experience delivering multiple ServiceNow product line projects.
  • Exceptional written and verbal communication skills.
Why Join Our Team?

Our organization values diversity, equity, and inclusion and promotes a culture of respect and fairness. We strive to bring together a diverse mix of perspectives and talents in an inclusive environment where we encourage our people to bring their full selves to work.

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