Retail Store Manager

1 week ago


Devonport, Tasmania, Australia Petstock Group Full time

About Us

Petstock Group is a leading retail market leader in the pet care industry, with over 20 years of experience in providing world-class professional advice and customer service.

About the Role

We are seeking a passionate and friendly leader to support our team in providing exceptional customer experiences and achieving sales targets. As a Retail Store Manager, you will be responsible for leading by example, mentoring and inspiring your team on a daily basis.

Key Responsibilities

  • Lead and Develop Your Team
    • Mentor and inspire your team to achieve their full potential
    • Support your Store Manager in coaching the team to develop their knowledge and skills
  • Customer Experience
    • Lead from the front, providing an exceptional customer experience
    • Ensure the safety of the store, team members and customers by maintaining a safe work environment
  • Store Operations
    • Support your Store Manager in stock management, ensuring stock is maintained and accurate
    • Assist in managing visual merchandising (VM) of stock displays, ensuring VM standards are kept to
  • Recruitment and Onboarding
    • Recruit, onboard, and induct high calibre new Team Members
  • Culture and Safety
    • Contribute to a fun, supportive culture instore where the team loves coming to work every day
    • Pro-actively support local marketing opportunities and sponsorships

Requirements

  • Experience in a similar store leadership role or ready to take that next step up in your retail management career
  • Demonstrated success in driving sales
  • Strong leadership with ability to motivate and build a high performing team, with a positive culture
  • High degree of resilience & ability to prioritize and manage conflicting priorities
  • Ability to create a positive culture of safety
  • Demonstrated ability to achieve & exceed sales targets
  • Established business acumen
  • Ability to be flexible in order to meet changing work conditions
  • High degree of interpersonal & communication skills

Our Recruitment Process

  • Introductory phone screen - chat with a member of our friendly team to discuss you and the role
  • Face to face interview - get to know more about the business and the role and see the workplace location
  • Pre-employment checks – which include both reference and police checks

About Us

Petstock Group is a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.



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