
Global Freight Operations Specialist
7 days ago
Lead Global Freight Operations Manager
Job Summary
We are seeking an experienced Senior Operations Officer to oversee and manage end-to-end freight forwarding operations across air, sea, and land.
Key Responsibilities
- Manage daily operations of freight forwarding activities.
- Coordinate shipments, bookings, and documentation with carriers and agents.
- Supervise junior operations staff, provide training and guidance.
- Ensure full compliance with customs, trade, and regulatory requirements.
- Monitor KPIs and operational performance, identify areas for improvement.
- Liaise with clients to resolve operational issues and ensure exceptional service delivery.
- Collaborate with finance on billing, cost control, and profitability.
Requirements
- 5+ years' experience in freight forwarding operations, at least 2 years in a senior role.
- Strong knowledge of international shipping, import/export procedures, and customs regulations.
- Solid understanding of wharf cartage and general transport.
- Excellent leadership, organizational, and problem-solving skills.
- Proficiency in freight forwarding software (Cargowise) and MS Office tools.
- Strong communication and negotiation abilities.
- Ability to work under pressure and manage multiple priorities.
Benefits
- Opportunity to grow into a management/supervisory role for the right candidate.
Additional Information
This is an exciting opportunity for someone who wants to take their career to the next level.
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