Customer Experience Specialist

1 day ago

Coffs Harbour, New South Wales, Australia beBeeCustomerExperience Full time $45,000 - $63,000

**Job Description**

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We are seeking a motivated and enthusiastic Customer Experience Specialist to join our team. As a key member of our sales floor, you will play a vital role in providing exceptional customer service, ensuring a seamless shopping experience for our customers.

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**Key Responsibilities:**

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  • Assist customers with purchases, respond to inquiries, and resolve any issues that may arise.
  • Provide product information, demonstrate features, and make recommendations to enhance the customer's shopping experience.
  • Maintain a clean and organized store environment, adhering to visual merchandising standards.
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**Required Skills and Qualifications:**

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To succeed in this role, you should possess:

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  • An absolute passion for retail and customer service.
  • Able to use your initiative, thinking on your feet to address customer concerns.
  • Clear and upbeat communication skills, with the ability to interact with customers from diverse backgrounds.
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**Benefits:**

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We offer a competitive compensation package, including:

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  • Up to 50% discount on Hanes Brands products.
  • Exclusive discounts for family and friends.
  • Discounted health insurance cover and access to an Employee Assistance Program (EAP).
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**Why Join Us?:

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Hanes Brands is a dynamic and collaborative workplace, committed to creating a better future for our customers, employees, and community. We value diversity, inclusivity, and employee well-being, offering a supportive culture and opportunities for growth.

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