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Aquatic Facility Operations Manager
1 month ago
We are seeking an experienced and skilled Aquatic Facility Operations Manager to join our team at Belgravia Leisure. As the successful candidate, you will be responsible for ensuring the smooth daily operation of our swim school, providing exceptional customer service, and managing a team of swim teachers.
Key Responsibilities:- Ensure the effective management of front desk operations, including bookings, payments, and customer inquiries.
- Supervise and manage a team of swim teachers, including performance management, recruitment, and staff development.
- Maintain accurate records, including employee, customer, and pool maintenance records.
- Develop and implement local area marketing initiatives to increase enrolment numbers.
- Perform daily/weekly/monthly checklists and ensure compliance with company standards.
- At least 3 years' experience in a similar role, preferably in the aquatics industry.
- Able to work autonomously and make independent decisions.
- Excellent communication and problem-solving skills.
- AUSTSWIM Teacher of Swimming and Water Safety certification or equivalent.
- Current First Aid and CPR certificates.
- Current Blue Card/Working with Children Check as relevant to each state.
- A competitive salary ranging from $60,000 to $80,000 per annum.
- A supportive and dynamic work environment.
- Ongoing training and professional development opportunities.