Contact Centre Team Lead

Ingenico, a global leader in fintech, seeks a seasoned professional to oversee its contact centre operations. With a strong technical background and leadership skills, this individual will be responsible for ensuring seamless customer interactions.The Contact Centre Manager plays a pivotal role in driving customer satisfaction and loyalty. Key...

Contact Centre Team Lead - Technical Support Leadership RoleIngenico Group is a global leader in the fintech market, with a rich history spanning over three decades. Our diverse community of experts continues to anticipate the evolution of commerce worldwide, providing merchants with innovative services and solutions that eliminate payment...

Australian Unity is seeking a highly skilled and experienced Contact Centre Team Leader to join our team.The successful candidate will lead and develop a team of Customer Solutions Consultants to manage all inbound and outbound enquiries for our health insurance members, ensuring a positive experience is delivered accurately, each and every time.The Contact...

Job Title: Contact Centre Team LeaderJob Summary:Ingenico Group is a global leader in the fintech market, with over three decades of experience and a diverse community of experts. We provide merchants with a comprehensive range of services and solutions that eliminate payment complexity and make purchasing quick, seamless, and secure for consumers. As a...

Australian Unity is seeking a highly skilled and experienced Contact Centre Team Leader to join our Customer Solutions Centre team.We are looking for a leader who can inspire and motivate our team to deliver exceptional customer experiences, drive business growth, and contribute to a positive and inclusive work culture.About the Role:As a Contact Centre Team...

About the OpportunityWe are seeking a highly skilled and experienced Contact Centre Team Lead to join our Health Insurance team in Australia, New Zealand, or Hong Kong.As a key member of our Customer Service team, you will be responsible for managing a team of 10-15 direct reports and ensuring that business targets and key metrics are met.Key...

About Belgravia LeisureWe are a leading leisure management company that delivers exceptional experiences to our customers. Our team is passionate about providing outstanding service, and we're looking for a skilled Contact Centre Manager to join us.Estimated Salary: $85,000 - $110,000 per annumJob DescriptionA competitive salary is offered for this...

Ingenico Group is a global leader in the fintech market, with over three decades of experience and a diverse community of experts. Our innovative range of services and solutions eliminate payment complexity and make purchasing quick, seamless, and secure for consumers.The Opportunity: We are seeking a highly skilled and experienced Contact Centre Manager to...

About the RoleWe're seeking a highly skilled and experienced professional to lead our outsourced contact centre service delivery and tag management providers. As our Contact Centre and Tag Manager, you'll play a pivotal role in ensuring we deliver outstanding customer experience via our offshore contact centre provider, while continuing to evolve and...

About the OpportunityWe are seeking a highly experienced Senior Contact Centre Manager to lead our Health Insurance Contact Centre team in delivering exceptional customer experiences.The successful candidate will be responsible for managing a team of 10-15 direct reports and ensuring that service targets are achieved through developing and training staff,...

Ingenico Group is a global leader in the fintech market, with a rich history of innovation and a diverse community of experts driving the evolution of commerce worldwide.We provide merchants with a comprehensive range of services and solutions that simplify payment processes and enhance the consumer experience, across various sales channels and payment...

This is a Contact Centre Solution Specialist role with one of the leading companies in Australia, Myob, with an amazing team. They are continuing to grow rapidly, offering a chance to join right as the company takes off.About the TeamThe team at Myob is a highly collaborative conduit between Sales, Tech, Product, and Marketing, ensuring the needs of SME &...

About UsMarie Stopes Australia is a leading non-profit advocate and provider of abortion and contraception services. We are dedicated to giving people reproductive choices and reducing the stigma, discrimination, and stress related to access to abortion care and contraception.Our VisionOur vision is to create a world where every individual has the right to...

As a Sales Team Lead - Contact Centre Operations, you will be responsible for spearheading the growth and expansion of our contact centre. You will oversee daily operations to ensure agents meet sales targets while maintaining high-quality customer interactions. Key Responsibilities: Operational Management: Oversee daily operations to ensure agents meet...

Dynamic and Experienced Strategic Contact Centre Operations ManagerWe are seeking a highly skilled and motivated Strategic Contact Centre Operations Manager to join our team. As a key member of our Senior Leadership team, you will be responsible for driving the growth and success of our sales contact centre.About the RoleLead the development and...

About the RoleWe are seeking a highly skilled Strategic Contact Centre Operations Manager to lead our sales team and drive business growth.This is a unique opportunity to join a leading Australian company and contribute to our expansion.Key ResponsibilitiesOperational Management: Oversee daily operations to ensure agents meet sales targets while maintaining...

Ambitious GoalAt Singtel Group, we're on a mission to be Australia's most loved everyday brand. As a Service Architect, Contact Centre, you'll play a vital role in delivering this vision.You'll provide high-level technical advice and expertise to support our customers and maintain architectural integrity in support of our account teams.Your...

About UsMarie Stopes Australia is a leading non-profit advocate and provider of abortion and contraception services. We strive to give people reproductive choices and work towards reducing stigma, discrimination, and stress related to access to abortion care and contraception.Job Title: Contact Centre AgentWe are seeking a client-focused Contact Centre Agent...

Axiom Technologies is a global IT services partner supporting medium to large-scale enterprises. Our mission is to deliver exceptional service to our clients, and we're looking for a skilled professional to help us achieve this goal.We're seeking a Contact Centre Process Designer to join our team. As a key member of our operations team, you will be...

Axiom Technologies is a global IT services partner supporting medium to large-scale enterprises. Our company is dedicated to delivering exceptional service to our clients, and we are seeking a skilled professional to join our team.We are looking for a talented individual to coordinate and optimize contact centre processes, ensuring timely and accurate...