Store Operations Director

7 days ago

Ipswich, Australia beBeeManager Full time £30,000
Job Overview

We are seeking a highly motivated and experienced retail professional to lead our store team as a Store Operations Manager. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring the efficient operation of the store.

Responsibilities
  • Leadership: Lead and manage a small team of store staff to achieve sales targets and improve customer experience.
  • Operations Management: Ensure the smooth day-to-day running of the store, including inventory management, visual merchandising, and stock control.
  • Customer Service: Provide excellent customer service, responding to customer complaints, and resolving issues promptly.
  • Performance Management: Manage staff performance, conduct regular appraisals, and identify areas for improvement.
  • Financial Management: Monitor and manage store finances, including cash handling, stock shrinkage, and cost control.
Requirements
  • Experience: Proven experience in a similar retail management role, with a strong track record of delivering sales growth and improving customer satisfaction.
  • Skills: Excellent leadership and communication skills, with the ability to motivate and inspire staff to deliver exceptional results.
  • Education: Secondary education or equivalent, with relevant qualifications in business or a related field.
  • Certifications: Basic literacy and numeracy skills, with proficiency in Microsoft Office.
Benefits
  • Competitive Salary: A competitive salary package, based on your experience and qualifications.
  • Bonus Scheme: An annual bonus scheme, linked to individual and company performance.
  • Training and Development: Ongoing training and development opportunities, to help you progress your career.
  • Pension Scheme: A pension scheme, with employer matching contributions.
  • Health Insurance: Access to health insurance, providing cover for you and your family.
  • Holidays: A generous holiday entitlement, with flexible leave arrangements.
  • Cycle to Work Scheme: The opportunity to purchase a new bike and cycling equipment, through our cycle to work scheme.
  • Social Events: Regular social events, including team-building activities and company outings.
About Us

We are a dynamic and forward-thinking retailer, committed to delivering exceptional customer service and creating a positive shopping experience for all our customers. We believe in investing in our people, to ensure they have the skills and knowledge needed to succeed in their roles. Join us, and become part of a talented and dedicated team, working together to drive success and growth.

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