Care Home Administrator

3 days ago

Sydney, New South Wales, Australia beBeeAdministrator Full time $60,000 - $77,000

Our mission is to provide exceptional care and support to our residents in a unique and welcoming home.

In close proximity to the harbour and Northern Beaches, we are a large home that accommodates 76 residents in superior accommodation with quality single ensuite rooms, and a variety of care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents.

Benefits of Working with Us

Supportive, collaborative, and caring team culture

Continual learning and development opportunities

Internal transfers across our homes

Discounts on products - Healthcare, Optical, Dental & other retail partners

About the Role

As an Administrator you will work alongside one other team member and our Manager. Along with being a welcoming face, you will be responsible for a range of administrative tasks to help support the operation of the home.

Key Responsibilities

- Resident Placement: Providing prospective residents and loved ones with a warm, welcoming, and informative introduction to the Care Home by handling enquiries and coordinating admissions.
- Employee Service: Support and oversee the employee experience, through administering rosters, recruitment activities, completing the onboarding and induction of new starters, managing annual and sick leave in the rosters.
- Concierge / Reception / Admin:

- Effectively lead the customer and administrative experience function of the home, ensuring service is delivered to the highest standards.

Requirements

- Patience, calm and patience, and a sunny disposition are required when working in a care home. Everyone says they need great communication skills, but diplomacy and a proactive approach is particularly important in this role. You might be speaking to a worried family, or a confused resident, and although you can't always provide answers, you can reassure and follow up.
- Intermediate to advanced skills across the MS Office Suite
- Previous experience gained in a similar admin/customer service role
- Highly developed organisation and time management skills - prioritisation and self-direction is key in this role

Culture

We all share the same purpose at our home. Helping people live longer, healthier, happier lives and making a better world. We take pride in delivering high-quality care with a personal touch. Our focus is not limited to our residents but also your wellbeing and career growth. We aim to support you with tools you need to achieve a fulfilling career.

How to Get Involved

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