Store Leadership and Customer Experience Manager
6 days ago
We are seeking a skilled Retail Leader to join our team as a Store Leadership and Customer Experience Manager. Reporting to the Store Manager, you will develop and inspire our team to deliver exceptional customer experiences and drive business growth.
Key Responsibilities- Lead and coach a high-performing team to achieve sales growth, cost control, and rostering requirements.
- Develop and implement effective strategies to improve customer engagement and loyalty.
- Maintain effective working relationships with internal and external stakeholders to drive business outcomes.
- Direct leadership experience with a proven track record of driving sales growth and improving customer satisfaction.
- Ability to influence and motivate teams to achieve business objectives.
- Strong communication and interpersonal skills with the ability to build relationships with customers, colleagues, and suppliers.
As a Store Leadership and Customer Experience Manager, you can expect:
- A competitive salary package, estimated to be around $80,000 - $100,000 per annum.
- Opportunities for professional development and growth within our diverse business.
- A comprehensive benefits package, including discounts on supermarket purchases, recognition and reward programs, and investment in your future through our annual team member share plan.
Coles is committed to creating a workplace that is safe, respectful, and inclusive for all team members. We encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities. If you have a disability and require adjustments to the recruitment process, please contact us via email or visit our careers site for further information.
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