Store Associate

1 month ago


Batemans Bay, New South Wales, Australia Coles Full time
About the Role

We are seeking skilled Store Associates to join our team as Customer Experience Specialists. This role involves selecting and packing quality products for customers' weekly shops, ensuring they receive the best possible experience.

Coles Online is a key part of our business, helping take the time and effort out of grocery shopping by delivering safely to customers' cars or homes.

As a Customer Experience Specialist, you will be responsible for:

  • Selecting and packing high-quality products for customers' orders with attention to detail and accuracy
  • Ensuring customers receive their orders efficiently and effectively
  • Working actively with enthusiasm, energy, and pace in a fast-paced environment
  • Providing exceptional customer service, responding to queries, and resolving any issues promptly
About You and Your Skills

To succeed in this role, you will need:

  • A keen eye for detail, consistency, and accuracy
  • Pride in delivering exceptional customer experiences
  • Ability to work actively, with enthusiasm, energy, and pace, being on your feet for long periods and possibly lifting and reaching moderately
  • Flexibility to work across our store trading days (early mornings, evenings, and weekends)
What We Offer

We offer a competitive salary of $25-$30 per hour, depending on location and experience. Additional benefits include flexible work arrangements, additional leave, and parental leave entitlements. We celebrate your contributions and invest in your wellbeing and professional development.

We are committed to building a gender equitable team, culture, and inclusive workplace, welcoming people of all ages, cultures, abilities, orientations, and identities. We adjust our recruitment process to support candidates with disabilities, following our Inclusion and Diversity policy.



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