Establishing Trust: A Centre Administrator Role

5 days ago

Bundaberg, Queensland, Australia beBeeProfessional Full time $60,000 - $82,000
Centre Administrator Job Overview

We are seeking a skilled and supportive Centre Administrator to join our team. The successful candidate will be responsible for providing exceptional customer service, conducting centre tours, and managing enrolments.

Key Responsibilities:
  • Welcoming families, children, and staff with a friendly and professional demeanor.
  • Conducting centre tours, assisting with enrolments, and introducing new families and staff members.
  • Utilising strong systems skills across Salesforce and Qikkids to manage enrolments and family accounts.
  • Displaying masterful prioritisation skills to complete systems-related tasks while managing phone, email, debt collection, and walk-in queries.
  • Supporting the centre as a key member of the leadership team, utilising refined people and leadership skills.
  • Liaising with maintenance teams and external suppliers to ensure the centre maintains its high standards.
  • Ensuring all tasks are completed accurately and reliably, using super-star administrative skills.
  • Exhibiting exceptional interpersonal and customer service skills to navigate challenging conversations.
In Return, We Offer:
  • A supportive and progressive work environment that values innovation and creativity.
  • A comprehensive induction program with ongoing support from experienced leaders and internal programs.
  • Generous wages and weekly pay.
  • The 10% Worker Retention Grant Wage Boost, passed on to valued team members.
  • A Reward & Recognition incentive for the Centre Administrator role, paid annually.
  • Savings on childcare fees with our childcare discount.
  • Access to exclusive supplier discounts and a range of retailers.
  • Enhanced health and well-being through our comprehensive program.
  • Brekkie on us every day.
  • Ongoing development and support from experienced leaders and internal programs.
  • Access to our online library of learning courses.
  • Our Acknowledge platform for recognising achievements.
Ideal Qualifications and Availability
  • Current State Working with Children's Check (or willing to obtain).
  • Current Child Protection Training (or willing to obtain).
  • Current Anaphylaxis, Asthma, CPR, and First Aid Certificates (or willing to obtain).
  • Police Check and PRODA Number (or willing to obtain).
  • Availability to work rostered shifts from Monday to Friday, 37.5 hours per week.

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