
Administrative Support Specialist
13 hours ago
We are seeking an Administrative Support Specialist to join our team at Country Fire Authority (CFA).
The successful candidate will provide essential administrative support to ensure CFA's Quality Management System, Operational Doctrine and Training meet Registered Training Organisation (RTO) standards.
This is a fantastic opportunity to contribute to strengthening CFA's Registered Training Organisation (RTO) by supporting our Q&E team. In this role, you'll help ensure robust governance and compliance practices are in place, with a strong focus on enhancing the member experience.
You'll play a key part in shaping the quality of our training and operational standards, supporting continuous improvement initiatives, and working within a collaborative, purpose-driven team committed to community safety.
Key Responsibilities:- Provide administrative support to the Q&E team, including preparing professional documents, correspondence and reports.
- Ensure processes are followed, documentation meets quality requirements, and validation and assurance activities are completed efficiently.
- Support the development and implementation of quality management systems, operational doctrine and training programs.
- Collaborate with stakeholders to identify and drive continuous improvement initiatives.
- Strong administrative skills, with experience preparing professional documents, correspondence and reports.
- Excellent attention to detail, accuracy and thoroughness in all tasks.
- Strong communication and interpersonal skills to build stakeholder relationships.
- Proven ability to provide administrative support to a team or department, working proactively with minimal supervision.
- Effective team player with a collaborative approach.
- Analytical skills to identify and drive continuous improvement initiatives.
- Proficiency with MS Office, database and knowledge of financial systems an advantage.
- Meaningful Purpose: Your contribution truly makes a difference.
- Work-Life Balance: Paid parental leave, generous leave provisions.
- Growth Opportunities: Learning and development.
- Flexibility: Hybrid work options with flexible work arrangements.
- Discounts: Emergency Memberlink discounts on various services.
- Wellbeing Focus: Healthy for Life programs, flu vaccinations.
- Member Assistance Program: Access support across 8 service pathways.
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