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Customer Service Representative
2 months ago
We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Perth Airport. As an Airport Ambassador, you will play a vital role in providing exceptional customer service to passengers and ensuring a smooth travel experience.
Key Responsibilities- Provide consistent high-quality customer service to passengers at various screening points
- Efficiently manage traffic flow to terminals, ensuring a seamless travel experience
- Maintain a professional and reliable service to the travelling public
- Collaborate with the Indigenous Coordinator and supervisory team to achieve service excellence
- Previous experience in customer-facing roles, preferably in a hospitality or sales environment
- Excellent verbal and written communication skills
- Ability to work in a dynamic airport environment and adapt to changing situations
- Hold an unrestricted driver's license and have access to a reliable vehicle
- COVID-19 vaccination certificate (full vaccination required)
- Competitive hourly rate of $21.72 per hour
- Paid rest breaks and meal breaks
- Full professional uniform provided
- Free parking
ISS is a leading global workplace experience and facility management company. We are committed to creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with a disability, people from different cultural backgrounds, and lesbian, gay, bisexual, transgender, intersex, queer, and asexual (LGBTIQA+) people.
We are an ethical employer, recognized by the industry for paying fairly and ensuring a safe working environment for all our staff. We are passionate about creating a workplace that is inclusive, diverse, and respectful.