Medical Front Desk Assistant

5 days ago

City Of Joondalup, Australia beBeeReception Full time $57,387 - $62,940
Job Summary

We are seeking a professional and friendly Receptionist to join our dental practice in Joondalup. This full-time position involves welcoming patients, handling calls and bookings, and supporting the team with daily administrative tasks.

This role is ideal for someone with experience in call centres or phone-based sales who wants to apply their strong customer service and selling skills in a stable, people-focused medical environment.

Key Responsibilities
  • Welcoming patients and managing front-desk operations with professionalism
  • Handling calls and patient bookings efficiently
  • Providing information to patients regarding treatments and services
  • Supporting the team with daily administrative tasks
  • Assisting with patient follow-ups and scheduling
  • Adapting to new dental practice software as required
Requirements
  • Previous call centre experience is highly desirable
  • Proven experience in the dental or healthcare industry is essential
  • Strong customer service skills and ability to work collaboratively in a team environment
  • Proficient computer skills and ability to learn new systems quickly
  • Sales experience or understanding of patient conversion
  • Excellent communication and interpersonal skills
  • A growth mindset and eagerness to learn something new every day
  • Full working rights in Australia
Benefits
  • Permanent full-time position
  • 4 days per week (35.5 hours total)
  • Opportunity to work in a well-established clinic
  • Professional development opportunities available
Additional Information
  • This role is entry level
  • Full-time employment type
  • Administrative job function
  • Staffing and recruiting industry

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