
Business Insights Manager
2 days ago
The primary objective of this role is to serve as the analytical link across commercial teams in Oceania, ensuring seamless data exchange and informed decision-making.
As the custodian of the CRM platform, you will be responsible for managing all upgrades, providing day-to-day support, and developing insights to influence business outcomes.
A key aspect of this role is delivering analytical support to commercial teams by developing KPIs, maintaining reporting tools, and assisting in the qualification of marketing-generated leads.
Additionally, you will serve as the Subject Matter Expert (SME) for the C4C CRM system, ensuring data integrity, conducting product lifecycle testing, managing support requests, and driving process improvements.
Required Skills & Qualifications- Proven experience in generating reports and presenting insights based on data analysis.
- Ability to guide business decisions through data-driven recommendations and process understanding.
- Strong proficiency in data systems and Microsoft Excel.
- Flexible working hours and a hybrid working model.
- Varied career experiences and personalized development support.
- Wellbeing benefits, including vaccinations and health insurance discounts.
- Diversity & Inclusion initiatives and programs.
- Paid parental and partner leave.
- Access to five additional days of leave to support your health and wellbeing.
- A Purchase Leave Scheme.
- An attractive salary and generous bonus structure.
We aim to hire respectful, curious, value-driven, and inspiring individuals who care about the people's lives that we touch every single day.
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