
Food Service Manager
1 day ago
Enhance Customer Experiences as a Food Service Manager
We are seeking a skilled Food and Beverage Supervisor to lead our team in delivering exceptional customer service at Perth Zoo.
As a supervisor, you will be responsible for guiding and leading the team throughout their shift, with overall responsibility for staff mentoring, training and morale.
Key Responsibilities:
- Assist in coordinating front of house team's daily operational demands
- Lead the team to deliver high quality and exceptional customer service
- Establish, uphold, and oversee quality customer service practices
- Organise rosters as per operational requirements
- Address any elevated guest grievances
- Strong people management and leadership skills
- Previous experience in a comparable role, seeking to contribute to a larger operation
- Absolute 'can do' attitude
- Flexibility to work a variety of shifts as the business requires, including late finishes, weekend, and public holidays
- Good knowledge of food and beverage service and products
- Well-groomed and professional in appearance
- Excellent knowledge of food and safety standards and infection control principles
- RSA and Supervisory Management Certificates
The Benefits:
- Contribute to a unique and thrilling environment where you can make a real difference
- Join an organisation that values Respect, Growth, Teamwork
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