Guiding Force in Employment Services

1 day ago

Newcastle, New South Wales, Australia beBeeEmployment Full time $68,000 - $88,000
Job Role

As a Team Lead, you will play a pivotal role in guiding and supporting a high-performing team to deliver exceptional support, empower clients to build confidence and skills, and secure meaningful, sustainable employment.

Key Responsibilities
  • Develop and mentor your team under the guidance of a Service Manager, driving results and fostering growth.
  • Enhance your team's understanding of best practices when working with individuals with disabilities, injuries, or health conditions.
  • Translate program guidelines into high-quality, compliant service delivery that meets quality and performance targets.
  • Guide clients into fulfilling work through trust, empathy, and personalized support.
  • Build strong employer partnerships and promote inclusive hiring practices.
  • Monitor progress, maintain accurate records, and lead by example.
  • Champion values of inclusion, empowerment, and person-centered practice.
About You
  • You are a confident leader with a passion for mentoring others and driving performance, creating a supportive and results-driven environment.
  • You have a strong understanding of employment services and program guidelines, and you mentor others to provide high-quality service that meets performance targets.
  • You build genuine relationships with your team, clients, and employers, guiding individuals into meaningful work through empathy and tailored support.
  • You are proactive, organized, and lead by example, committed to inclusion and person-centered practice.
Essential Criteria
  • Qualifications in Employment or Human Services (e.g., Mental Health, Psychology, Social Work) – desirable
  • Experience in employment services and supporting people with disability, injury, or health conditions
  • Proven ability to meet KPIs and create client-focused employment and skills plans
  • Confidence in marketing clients to employers and facilitating group programs
  • Strong communication, problem-solving, and stakeholder engagement skills
  • Knowledge of disability legislation, support strategies, and labour market trends
  • Current Driver's License – essential

This is an opportunity to make a genuine difference in people's lives while working closely with employers to strengthen partnerships and promote inclusive hiring practices.

As the Team Lead for the Lower Hunter region, you'll guide and support the team to deliver person-centered support, help clients build confidence and skills, and secure meaningful, sustainable employment.

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