Residential Services Lead Position

23 hours ago


Australia beBeeResidential Full time $120,000 - $150,000
About the Role

The Residential Services Lead position plays a pivotal role in driving service delivery outcomes and building capability across the organization.

Key responsibilities include analyzing and monitoring service performance, responding to flags through effective mentoring and coaching, and supporting service leaders to achieve operational and strategic outcomes.

This role fulfills a key position within the SCC Services leadership team, working collaboratively and with accountability to achieve best practice outcomes aligned with the organization's values.

Requirements
  • Degree or postgraduate qualification in nursing, healthcare, or a relevant discipline.
  • Experience in Aged Care Health Services.
  • Demonstrated experience as a Residential Services Manager.
  • Demonstrated ability to develop, implement, and evaluate clinical and care systems, processes, and practices to achieve optimal/improved outcomes.
  • Ability to analyze and respond to service performance data.
  • Leadership skills with the ability to motivate staff to provide quality client-focused person-centered services.
  • Change management skills with the ability to manage staff and the service through the stages of change.
  • Competency with current aged care service acts and programs, and an awareness of current best practice models of care.
Benefits

We offer a competitive salary package and excellent benefits, including salary packaging opportunities to maximize your take-home pay.

About Us

Southern Cross Care is one of Australia's leading charitable aged care and retirement living service providers. We value diversity and live by our core values of Service, Courage & Compassion.

We care for our employees' wellbeing and develop their skills to help them build their careers. We reward creativity and provide stability and flexibility.



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