Digital Customer Support Specialist

1 week ago


Perth, Western Australia TSA Group Full time

At TSA Group, we're passionate about delivering exceptional customer experiences. As a Digital Customer Support Specialist, you'll play a key role in our Tier 1 Digital Support team, representing Services Australia and making a significant impact on people's lives.

We're committed to helping our customers find the information they need through self-service portals, ensuring every interaction is personal, empathetic, and solution-focused. Our ideal candidate possesses integrity, being respectful, open, honest, and authentic. They're tech-savvy, smooth communicators who can navigate different systems easily, driven and resilient individuals who take on challenges and bounce back stronger.

As a valued member of our team, you'll enjoy a range of benefits, including career growth opportunities, great training, recognition programs, and a supportive work environment with flexible schedules. Plus, you'll be part of a fun, friendly, and inclusive culture that celebrates individuality and promotes diversity.

Location: Our office at 31 Troode St. West Perth is easily accessible via public transport, making it easy to get here. Your salary will be around AU$60,000 - AU$80,000 per year, depending on your skills and experience, plus superannuation and other benefits.

We're looking for Australian citizens over 18 who share our passion for delivering top-notch customer service. If you're a creative problem-solver with a big heart and a strong desire to make a difference, we'd love to hear from you. Apply now and start an exciting journey with us



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