Digital Content Specialist with Experience Design Expertise

16 hours ago


Perth, Western Australia BWA Group Services Pty Ltd Full time
Improve Customer Digital Experience as a Digital Content Specialist

We are seeking a skilled Digital Content Specialist to join our team at BWA Group Services Pty Ltd. In this role, you will work closely with our Experience Designers to deliver a simple and useful digital experience for our customers.

This is a 12-month fixed-term position, offering a competitive salary of $80,000 - $100,000 per annum, depending on your level of experience.

About the Role:

  • Define and maintain digital standards across various platforms, ensuring consistency and clarity in customer-facing content.
  • Collaborate with cross-functional teams, including UX designers, developers, product owners, marketers, legal, and compliance stakeholders, to develop engaging and effective digital experiences.
  • Analyse customer insights and analytics data to inform content optimisations and improve overall customer satisfaction.
  • Manage complex sign-off processes to ensure all content meets regulatory requirements and is accurate.

Your Skills and Qualifications:

  • Proven experience in managing content requirements and processes for large-scale projects.
  • Demonstrated ability to work with diverse stakeholders to achieve project goals.
  • Strong copywriting skills and attention to detail.
  • Excellent stakeholder management skills and ability to facilitate collaboration among team members.

Benefits:

  • A dynamic and inclusive work environment surrounded by talented designers and digital professionals.
  • Flexible working conditions and opportunities for career growth.
  • Discounted financial products and salary packaging options.

We offer a range of benefits that support your well-being and help you achieve a better work-life balance.



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