Lead Navigator

6 days ago

Sydney, New South Wales, Australia beBeeLeadership Full time $55,000 - $73,000

We're seeking an experienced Operational Manager to join our Sydney Northwest Store.

About the Role:
  • To navigate and maximise sales opportunities by effectively managing cruise bookings, packages, and customer inquiries.
  • Meet and exceed monthly sales targets while maintaining accurate product information.
  • Proven experience in a customer service environment with minimum 2 years' retail or wholesale experience in the Cruise or Travel Industry.
  • GDS experience and exceptional focus on details, problem-solving skills, and ability to thrive under pressure.
Your Benefits:
  • Set Sail on Exclusive Perks: Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures.
  • Navigate the World: Become a cruise expert with access to industry travel discounts and qualify for sponsored 'Familiarisation Cruises' to explore new destinations and cruise products worldwide.
  • Culture: We offer a team culture like no other in the industry. Diverse Crew: We're an Equal Opportunity Employer and encourage all suitably qualified applicants to apply.
  • Chart Your Course for Growth: Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills.
  • Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more.
  • Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner.
  • Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences.
  • Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave.
  • Sustainability at the Helm: As stewards of the seas, we're committed to sustainable practices that protect the environment for the future of cruising and tourism.

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