Systems Navigator And Program Lead

This is an exciting and unique opportunity to make a difference in the lives of families and children in Southwest Sydney.

We are look for a unique individual with a flair for program management and who can think and work innovatively. You are familiar with the diverse communities in Carramar and Fairfield and are passionate about making an impact. You are empathic, a good communicator and can connect and engage with a variety of stakeholders and families. You have great experience leading a multidisciplinary team and enjoy working in a fast paced and diverse environment.

**POSITION: Systems Navigator and Program Lead: Fairfield Child and Family Hub**
**HOURS: Full-time, 38 hours week to June 30th 2029**
**OPERATIONAL BASE: Karitane Carramar**
**AWARD: Health Services Manager Level 3 - $61.8982 per hour / $122,730.00 per annum**
**VACCINATION CATEGORY: Category A including 2 doses approved COVID vaccinations. s**
**RESPONSIBLE TO: State-wide Integrated Care Manager**
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**ABOUT KARITANE**
Karitane is a leading not-for-profit provider of parenting support services based in NSW. We support parents with children from birth to five years around sleep and settling, establishing routines, feeding and nutrition, promoting early childhood development, toddler behaviour and pre and postnatal anxiety and depression. Karitane delivers this support through residential services, parenting centres, integrated care hubs, community programs, perinatal infant mental health clinics, specialised toddler behaviour clinics and leading-edge virtual care services. We have a centralised intake system where all referrals are triaged and allocated to services that best meet clients' needs.

This is an exciting and unique opportunity to make a difference in the lives of families and children in Southwest Sydney.

We are look for a unique individual with a flair for program management and who can think and work innovatively. You are familiar with the diverse communities in Carramar and Fairfield and are passionate about making an impact. You are empathic, a good communicator and can connect and engage with a variety of stakeholders and families. You have high level experience leading a multidisciplinary team and enjoy the challenge of working in a fast paced and diverse environment.

**PURPOSE OF ROLE**
Karitane is developing a purpose-built integrated Child and family hub in Carramar, a diverse and exciting community. The Child and Family hub will be a welcoming and safe place for families to connect with each other and services to improve family functioning, parent / child relationships, increase parental confidence and capacity, improve personal wellbeing, reduce parental stress, promote optimal child development, growth and behaviour and improve connections with the community and services. The hub will offer multiple health and social care services delivered by different providers as well as ongoing group sessions. This role will play a key role in the establishment of this new and innovative Child and Family Hub in Carramar and will take the project through from co-design to implementation to day-to-day leadership in the centre.

In the initial stages (first 6 months) of the project, this role will work close with a research team to co-design the hub with the local community and stakeholders and then will work closely with senior managers in the project in the rebuild the site, so it is fit for purpose.

Once the hub is established, the Systems Navigator and Program Lead will be:

- The main point of contact for services delivering from the hub.
- Support the smooth day to day operations if the hub.
- Will provide day-to-day management of Karitane staff at the hub
- Create a warm environment for families.

KEY SELECTION CRITERIA: (Each criteria below must addressed in your cover letter)
- Qualifications in social sciences, community services or equivalent; or working towards same
- Experience and understanding of co-design principles, consumer-led care and program development, coordination and implementation.
- Knowledge and understanding of issues affecting families in vulnerable circumstances and their children including families from diverse backgrounds.
- Demonstrated experience leading a multidisciplinary team.
- Demonstrated high level written and verbal communication skill; strong interpersonal skills with the ability to led community consultation in a culturally sensitive and appropriate manner.
- Expectational stakeholder engagement skills with a demonstrated ability to build service partnerships to facilitate access to services for children and families.
- Demonstrated ability to work in a multi-disciplinary team.
- Demonstrated Microsoft office skills and experience using CRMs and other online platforms.

**RESPONSIBILITIES**
Karitane programs provide safe, effective, family-centred quality care consistent with the organisation's mission, philosophy, values and standards of ca