Tenant Services Specialist

2 weeks ago

Ipswich, South Dakota, Australia beBeeHousing Full time $18,549

Housing Officer Role

This is a vital position in providing safe, sustainable housing. As a Housing Officer you'll play a key part in delivering tenancy services with compassion and respect.

Key Responsibilities:
  • Managing a diverse housing portfolio including allocations, inspections, rent and arrears.
  • Supporting tenants through the entire housing journey—focusing on stability and empowerment.
  • Coordinating property maintenance and contractor liaison.
  • Handling complaints and feedback processes professionally.
  • Ensuring compliance with relevant tenancy legislation.
  • Recording and reporting on housing activity and tenancy trends.

Requirements:

  • Certificate IV in Social Housing or a related community services qualification (or equivalent experience).
  • A current driver's licence.
  • Experience in tenancy or housing management ideally 3+ years.
  • Intermediate computer skills (MS Word, Excel, Outlook).
  • Knowledge of the Residential Tenancies Act.
  • Strong communication and negotiation skills.
  • A commitment to working in alignment with our organisational values.

Our Organisational Values:

  • Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship and Safety.

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