Customer Experience Specialist

1 week ago


Port Macquarie, New South Wales, Australia Telstra Full time

Telstra is building a connected future for everyone to thrive.

We're looking for tech-curious problem solvers to join our team as Retail Sales Consultants in Port Macquarie.

As a Retail Sales Consultant, you'll delight Telstra's customers through outstanding customer service by providing an exceptional in-store experience and empowering customers with tailored solutions.

You'll work collaboratively to identify customers' needs and transform their telecommunications experience.

Key attributes include:

  • Building connections with various customers
  • Developing customised solutions quickly
  • Reaching and exceeding sales targets and KPIs
  • Hunger to learn and grow within the role
  • Positive and resilient approach to customer service in a busy environment

We offer a flexible, inclusive work environment with a range of benefits including:

  • 30% off Telstra services
  • Exclusive discounts across 240 brands and partners
  • A flexible parental leave policy
  • Unlimited access to 17,000 learning programs
  • Monthly performance rewards and recognition programs

An estimated salary for this role is around $60,000-$80,000 per year, depending on your level of experience and qualifications.

We're committed to creating a welcoming and inclusive community where everyone is respected, valued, and celebrated.



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