Customer Service Officer

4 months ago


Cooma, Australia Snowyhydro Full time

Snowy Hydro is a dynamic, integrated energy business that has been providing on-demand, reliable energy to Australia for over 70 years. Snowy Hydro owns and operates a powerful combination of generation assets, including the 4,100-megawatt Snowy Mountains Scheme, gas and diesel plants, and has recently contracted wind and solar energy. We also provide electricity and gas to about 1 million retail customers through Red Energy and Lumo Energy.Snowy 2.0 is the next chapter in the Snowy Scheme's history, a nation-building renewable energy project providing on-demand energy and large-scale storage for many generations to come.
An exciting opportunity exists for highly motivated casual customer service officers to join the team at our Snowy Hydro Discovery Centre and Cafe in Cooma. With more than 90,000 visitors each year, the centre provides a fast-paced working environment. Visitors to the Discovery Centre can explore the past, present and future of the mighty Snowy Scheme, Snowy Hydro and renewable energy. As the public face of Snowy Hydro and the first point of contact for our visitors, you will provide high-quality customer service and hospitality.

**Your duties**:
Present yourself in a professional and friendly manner and put the customer first in all situations

Provide a high level of customer service and complete cash sales

Prepare food and beverages, serve and clear tables.

Maintain the highest standard of quality, food presentation, hygiene and safety in food preparation and cooking areas and the café seating areas in accordance with approved standards

Handle all telephone enquiries in a timely manner

Support group visitation experiences, including school groups

Work within Snowy Hydro safety procedures and policies to ensure a safe environment for employees and visitors (including food safety and COVID protocols)

Provide accurate information about Snowy Hydro, the Snowy Scheme and renewable energy

Opportunity to represent Snowy Hydro at festivals and events across the Snowy Mountains occasionally as required.

**To be successful in this role you will possess**:
Excellent customer service skills

A sound level of computer skills and experience

Awareness of COVID-related hygiene and restrictions

An ability to work within a large team and unsupervised as required

An alignment with our Snowy Hydro corporate values

A Certificate 3 in Hospitality, Safe Food Handling and or barista experience is desirable but not essential

This is a casual position with flexible hours available. Our operating hours are from 8am - 4.30pm Monday to Friday and 9am to 2pm on Saturday and Sunday. There is opportunity to choose shifts on days and hours that suit you although flexible availability will be highly regarded. Excellent hourly rate with additional penalty rates applied to weekend shifts.



  • Cooma, Australia Star Aviation Full time

    **Introduction**: Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care! All transport, accomodation and training is provided and paid for. **Description**: As a Customer Service Officer, you will...


  • Cooma, Australia Star Aviation Services Full time

    **Introduction**: Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care! **Description**: As a Customer Service Officer, no two days will be the same, where you will be responsible for providing...


  • Cooma, Australia Snowy Hydro Limited Full time

    Job Description Snowy Hydro is a dynamic, integrated energy business that has been providing on-demand, reliable energy to Australia for over 70 years. Snowy Hydro owns and operates a powerful combination of generation assets, including the 4,100-megawatt Snowy Mountains Scheme, gas and diesel plants, and has recently contracted wind and solar energy....


  • Cooma, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...


  • Cooma, Australia Australia Post Full time

    Help us deliver like never before  Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our...

  • Cooma Airport

    1 month ago


    Cooma, Australia Star Aviation Services Full time

    **Introduction**: Star Aviation is Australia's most dedicated Ground Handling service provider, partnering with a number of Airlines and Airports. We pride ourselves on being big enough to manage, yet small enough to care. **Description**: As a Customer Service Officer, you will provide excellent customer service and assist passengers checking in in a...


  • Cooma, Australia Sindhiz Group Pty Ltd Full time

    Job Title - Customer Service Assistant Company - Sindhiz Management Pty Ltd Location -TSG Cooma **Job Description**: - **We are looking for our next Retail superstar.**_ Our Store TSG Cooma is looking for motivated Customer Service Assistants to join their team. At Sindhiz Management Pty Ltd, our Stores are growing and we need YOU!! We operate TSG &...


  • Cooma-Monaro, Australia Snowy Hydro Full time

    {"title": "Customer Service Officer", "description": "Customer Service OfficerSnowy Hydro is a dynamic, integrated energy business that has been providing on-demand, reliable energy to Australia for over 70 years. Our company owns and operates a powerful combination of generation assets, including the 4,100-megawatt Snowy Mountains Scheme, gas and diesel...


  • Cooma-Monaro, Australia Australia Post Full time

    About the OpportunityWe're seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Officer. As a key member of our retail team, you'll play a vital role in delivering exceptional customer experiences and providing top-notch service to our customers.Key ResponsibilitiesCustomer Service: Provide exceptional...


  • Cooma-Monaro, Australia Australia Post Full time

    About the OpportunityAustralia Post is a leading provider of postal and logistics services, and we're seeking a highly skilled and customer-focused Retail Customer Service Officer to join our team.As a Retail Customer Service Officer, you will play a key role in delivering exceptional customer experiences, providing sales and service transactions, and...


  • Cooma-Monaro, Australia Snowy Hydro Limited Full time

    About Snowy Hydro LimitedSnowy Hydro Limited is a leading integrated energy company that has been providing reliable energy to Australia for over 70 years. As a dynamic and innovative business, we own and operate a powerful combination of generation assets, including the 4,100-megawatt Snowy Mountains Scheme, gas and diesel plants, and have recently...


  • Cooma-Monaro, Australia Snowy Hydro Full time

    About Snowy HydroSnowy Hydro is a leading integrated energy company that has been providing reliable energy to Australia for over 70 years. Our company owns and operates a powerful combination of generation assets, including the 4,100-megawatt Snowy Mountains Scheme, gas and diesel plants, and has recently contracted wind and solar energy. We also provide...

  • Customer Sales

    4 months ago


    Cooma, Australia Repco Full time

    Iconic brand with over 400 stores across Australasia Passionate and caring team with a customer-centric culture Part of Genuine Parts Company, the global leader in automotive parts and accessories Driven by Passion for 100 Years Repco is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the...


  • Cooma-Monaro, Australia Audika Australia Pty Full time

    About Audika Australia PtyAudika Australia Pty is a leading provider of hearing healthcare solutions in Australia, with over 350 clinics across the country. We are part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss.Our MissionWe strive to put hearing care on the health care agenda and...


  • Cooma-Monaro, Australia Snowy Hydro Limited Full time

    {"title": "Customer Service Officer", "description": "Job Opportunity at Snowy Hydro LimitedSnowy Hydro Limited is a dynamic and integrated energy business that has been providing on-demand, reliable energy to Australia for over 70 years. We own and operate a powerful combination of generation assets, including the 4,100-megawatt Snowy Mountains Scheme, gas...


  • Cooma, Australia NSW Government Full time

    **Customer Service Representative - NSW Government** - **Initial 4 month contract with view to extend**: - **$35ph + super**: - **ASAP start pending checks (looking at potential start dates of early December)**: - **Cooma location - Onsite full time, business hours**: - **Working with Children Check** TAFE NSW is a fantastic organisation to work for,...


  • Cooma, Australia Australian Government Full time

    $67,339 - $74,197 (pro-rata for part time positions) + up to 15.4% superannuation - Cooma - NSW, Bullsbrook - WA, Hobart - TAS **The Role** A day in the life of a SDO, as part of our nationally dispersed teams: - Interpret our extensive knowledge articles to effectively assist enquiries and provide advice. - Identify our customers' needs and provide...

  • Customer Sales

    4 months ago


    Cooma, Australia GPC Asia Pacific Full time

    **Driven by Passion for 100 Years** **Repco** is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are both...

  • Client Service Manager

    3 months ago


    Cooma, Australia Apex Group Full time

    **Description** Apex Group is currently seeking a Client Service Manager to join the accounting team within our Client Services division. This full-time Assistant Manager role and comes with a favourable contract hourly rate. Reporting to a Senior Manager, this role covers financial reporting and administration obligations to support a growing team...


  • Cooma-Monaro, Australia Audika Australia Full time

    About the RoleAudika Australia is seeking a highly motivated and customer-focused individual to join our team as a Clinic Co-ordinator. As a key member of our clinic team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our clinics.Key ResponsibilitiesBook and confirm appointments for clients using...