Fitness First Member Support Specialist

1 month ago

Sydney, New South Wales, Australia Fitness First Full time
About the Role

We are seeking a highly motivated and customer-focused Member Support Consultant to join our team at Fitness First. As a key member of our team, you will play a vital role in driving membership growth and retention by providing exceptional customer service and support to our members.

Key Responsibilities
  • Proactively contribute to club sales budget by utilising sales promotions and referrals campaigns
  • Generate and convert high-quality sales leads through community outreach, seeking referrals and identifying new business opportunities
  • Achieve the required number of lead contacts via telephone to maximise sales opportunities
  • Provide sales presentations and tours to prospective members
  • Create great member journeys via positive and personalised interactions
  • Achieve successful outcomes to enquiries
  • Open and close the club as per the club roster
  • Active involvement in member retention programs, inspiring members to continue their fitness journey
  • Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience
Requirements
  • Current First Aid & CPR certificate
  • A problem-solving mindset - you can provide solutions that meet the needs of our potential members
  • A gift for communication - you can talk to anyone with ease, and inspire them to take action
  • Drive - you are goal-focused and continuously looking for new ways to excel yourself
  • A team player - you can rally through the hard times and celebrate personal and team success
  • Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals
About Fitness First

Fitness First is a globally recognised leader in the fitness sector, operating 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with Fitness First is more than just a paying job. It's the start of a career that will allow you to empower thousands to put themselves First and lead fearless and extraordinary lives.

We are proud of our energetic and supportive culture where you'll feel like one of the Fitness First family from day one. We offer a competitive OTE of $60,000-$65,000 made up of base salary and commission, plus super. You'll also receive a complimentary Platinum Fitness First membership, anniversary leave days, and an additional free gym membership for friends and family as part of our "recognition for service awards".

Elevate your professional and personal growth with access to our industry leading learning and development content. Dive into the FLG Learning Hub, your one-stop shop for 90,000+ online courses. From mastering languages to becoming a presentation pro, and from acing customer service to ruling social media, we've got what you need to excel. Plus, get excited with Blinkist - a curated collection of engaging reads to boost your brainpower anytime, anywhere.

About Fitness & Lifestyle Group:

Fitness and Lifestyle Group (FLG) is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.

FLG's portfolio includes globally recognised brands such as Fitness First Australia, Goodlife Health Clubs Australia, Jetts Fitness New Zealand & Thailand, Zap Fitness, and Barry's. With 319 locations across Australia, New Zealand, and Southeast Asia, we support over 585,000 members in leading healthier, more active lives.

  • Fitness First Member Engagement Specialist

    7 days ago

    Sydney, New South Wales, Australia Fitness First Full time

    **Become a Member Engagement Specialist at Fitness First**About Fitness First:A globally recognised leader in the fitness sector, Fitness First currently operates 51 Australian clubs across New South Wales and Victoria. Our mission is to empower individuals to lead healthier, more active lives through innovative and diverse health and wellness...

  • Fitness First Member Support Specialist

    1 month ago

    Sydney, New South Wales, Australia Fitness First Full time

    About the RoleWe are seeking a highly motivated and customer-focused Member Support Consultant to join our team at Fitness First. As a key member of our team, you will play a vital role in driving membership growth and retention by providing exceptional customer service and support to our members.Key ResponsibilitiesProactively contribute to club sales...

  • Fitness First Member Support Specialist

    1 month ago

    Sydney, New South Wales, Australia Fitness First Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Support Consultant at Fitness First. As a key member of our team, you will play a vital role in driving membership growth and providing exceptional customer service to our members.Key ResponsibilitiesProactively contribute to club sales budget by...

  • Fitness First Member Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    About Fitness FirstFitness First is a globally recognised leader in the fitness sector, operating 51 Australian clubs across New South Wales and Victoria. Our mission is to empower people to lead fearless and extraordinary lives through fitness.Job DescriptionWe are seeking a highly motivated and customer-focused Member Support Consultant to join our team at...

  • Fitness First Member Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    About the Role:We are seeking a highly motivated and customer-focused Member Support Consultant to join our team at Fitness First. As a Member Support Consultant, you will be the first point of contact for our members, providing exceptional customer service and support to ensure their fitness journey is successful and enjoyable.Key Responsibilities:Provide...

  • Fitness First Member Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    About the RoleWe are seeking a highly motivated and customer-focused Member Support Consultant to join our team at Fitness First. As a key member of our club team, you will play a vital role in driving membership growth and retention through exceptional customer service and sales skills.Key ResponsibilitiesProactively contribute to club sales budget by...

  • Fitness First Member Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    About Fitness FirstFitness First is a globally recognised leader in the fitness sector, operating 51 Australian clubs across New South Wales and Victoria. Our mission is to empower people to lead fearless and extraordinary lives through fitness.Job DescriptionWe are seeking a highly motivated and customer-focused Member Support Consultant to join our team at...

  • Fitness First Member Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    Unlock Your Potential as a Member Support Consultant at Fitness FirstAs a Member Support Consultant at Fitness First, you will be the driving force behind the success of our club. You will interact with members from all walks of life, inspiring them to begin their journey towards becoming more active, fulfilled, and confident versions of themselves. No two...

  • Fitness First Member Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Support Consultant at Fitness First. As a key member of our team, you will play a vital role in driving membership growth and providing exceptional customer service to our members.Key ResponsibilitiesProactively contribute to club sales budget by...

  • Fitness First Member Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Support Consultant at Fitness First. As a key member of our club team, you will play a vital role in delivering exceptional customer service and driving membership growth.Key ResponsibilitiesProactively contribute to club sales budget through sales...

  • Fitness First Member Support Specialist

    1 month ago

    Sydney, New South Wales, Australia Fitness First Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Support Consultant at Fitness First. As a key member of our club team, you will play a vital role in delivering exceptional customer service and driving membership growth.Key ResponsibilitiesProactively contribute to club sales budget through sales...

  • Fitness First Member Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    About Fitness FirstWe are a globally recognised leader in the fitness sector, operating 51 Australian clubs across New South Wales and Victoria. Our mission is to empower people to lead fearless and extraordinary lives through fitness.Job DescriptionWe are seeking a highly motivated and customer-focused Member Support Consultant to join our team at our...

  • Fitness First Member Support Specialist

    1 month ago

    Sydney, New South Wales, Australia Fitness First Full time

    About Fitness FirstFitness First is a globally recognised leader in the fitness sector, operating 51 Australian clubs across New South Wales and Victoria. Our mission is to empower people to lead fearless and extraordinary lives through fitness.Job DescriptionWe are seeking a highly motivated and customer-focused Member Support Consultant to join our team at...

  • Fitness First Member Support Specialist

    1 month ago

    Sydney, New South Wales, Australia Fitness First Full time

    About Fitness FirstFitness First is a globally recognized leader in the fitness sector, operating 51 Australian clubs across New South Wales and Victoria. Our mission is to empower individuals to lead fearless and extraordinary lives through fitness.Job DescriptionWe are seeking a highly motivated and customer-focused Member Support Consultant to join our...

  • Fitness First Team Member

    22 hours ago

    Sydney, New South Wales, Australia Fitness First Full time

    About the Role:Fitness First is seeking a highly motivated and results-driven Membership Growth Specialist to join our team at our Wanda Platinum club. As a Membership Growth Specialist, you will be responsible for driving membership growth by performing outreach activities, generating and converting high-quality sales leads, and providing exceptional...

  • Fitness First Member Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    About Fitness FirstWe are a globally recognised leader in the fitness sector, operating 51 Australian clubs across New South Wales and Victoria. Our mission is to empower people to lead fearless and extraordinary lives through fitness.Job DescriptionWe are seeking a highly motivated and customer-focused Member Support Consultant to join our team at our...

  • Fitness First Member Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    About Fitness FirstWe are a globally recognised leader in the fitness sector, operating 51 Australian clubs across New South Wales and Victoria. Our mission is to empower people to lead fearless and extraordinary lives through fitness.Job DescriptionWe are seeking a highly motivated and customer-focused Member Support Consultant to join our team at our Mona...

  • Fitness First Member Support Specialist

    1 month ago

    Sydney, New South Wales, Australia Fitness First Full time

    The Opportunity:As a Member Support Consultant at Fitness First, you will be the driving force behind the success of our clubs. You will interact with members from all walks of life, driving membership growth through outreach activities, generating and converting leads, and providing exceptional customer service.Responsibilities:Contribute to club sales...

  • Fitness First Member Support Specialist

    2 months ago

    Sydney, New South Wales, Australia Fitness First Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Support Consultant at Fitness First. As a key member of our team, you will play a vital role in driving membership growth and retention by providing exceptional customer service and support to our members.Key ResponsibilitiesProactively contribute to...

  • Fitness First Member Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Fitness First Full time

    The Opportunity:As a Member Support Consultant at Fitness First, you will be the driving force behind the success of our clubs. You will be the first point of contact for our members and have the opportunity to inspire thousands of people to begin their journey towards becoming more active, fulfilled, and confident versions of themselves.No two days are the...