Luxury Banquet Operations Manager

1 month ago


Sydney, New South Wales, Australia Accor Full time
Company Overview

Sofitel Sydney Wentworth is a 5-star hotel that offers an unforgettable luxury escape, blending French flair and sophistication. The hotel is currently undergoing a transformation to deliver exceptional service to its guests.

Job Summary

We are seeking a highly skilled Assistant Banquets Operations Manager to join our team at Sofitel Sydney Wentworth. This is a full-time position reporting to the Conference & Events Operations Manager.

Key Responsibilities

The successful candidate will be responsible for:

  • Supervising function room set-ups and servicing according to specifications of function event orders, including setup and pack down.
  • Providing exceptional support and presence on the front-of-house areas to ensure smooth operations and quality service.
  • Maintaining high standards of food and beverage service, achieving consistently high levels of satisfaction among guests.
  • Ensuring hygienic food service techniques during service and promoting a safe work environment.
  • Communicating with the kitchen on meal timing requirements.
  • Supervising a team of Food & Beverage Attendants, including coaching and performance management.
Requirements

To be successful in this role, you will need:

  • A good understanding of banquets, functions, and events service style.
  • RSA certification is mandatory.
  • Flexibility with rostered shifts.
Benefits

Sofitel Sydney Wentworth offers a range of benefits, including:

  • Ideal location in central Sydney's business and shopping districts, with convenient access to public transportation.
  • Industry benefits worldwide on parking, accommodation, dining, and lifestyle services from Day 1.
  • Enhanced parental leave program.
  • Ongoing opportunities for development and career growth.
Salary

The estimated salary for this position is $80,000 - $100,000 per annum, depending on experience.



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