Veterinary Clinic Operations Manager

1 day ago


Mermaid Waters, Queensland, Australia VetPartners Full time

Practice Manager Role

The ideal candidate will thrive on managing a busy clinical setting which involves:

  • Overseeing all client care, nursing and veterinary services.
  • Being highly engaged in customer experience and client loyalty activities, clinic service streams, marketing, digital services, social media and feedback.
  • Managing the financial performance of the clinic, stock control, procurement, accounts, budgets, payroll and profit and loss.
  • Leading on work health and safety compliance, facilities and maintenance, assets and equipment as well as cleaning and presentation standards.
  • Working closely with the Lead Vet, Regional Manager and Vet Manager.
  • Foster a wellness culture, communication strategy and clinical team development.
  • Build strong relationships with our community, strategic partners and suppliers.


About You

  • Holds experience in a practice manager or senior vet nurse position.
  • Minimum of 3 years vet nursing experience post-graduation.
  • Experience with practice management systems or appointment book management skills.
  • Possess strong problem solving, decision making and organisational skills.
  • Proven rapport and communication skills with colleagues, clients and the community.


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