Store Operations Manager
2 weeks ago
The Role:
We are seeking an experienced Store Operations Manager to lead our Harbour Town store to success.
This is an amazing opportunity to join our team and support the Store Manager in achieving sales targets, KPIs, and delivering excellent customer service.
The Role & Responsibilities:
- Ensure efficient store operations to achieve optimal results in sales targets, KPIs, store presentation, visual merchandising, stock levels, wage control, and shrinkage.
- Motivate the team to achieve optimal results in KPIs and added value targets across stores.
- Closely monitor store sales to achieve daily, weekly, monthly, and yearly targets and acknowledge outstanding results and identify areas of missed opportunity.
- Effectively manage wage costs in store, adhering to weekly wage targets and company rostering standards.
- Coach and mentor the team to maintain high team morale and encourage individual development by ensuring training and succession plans are in place.
- Ensure efficient OH&S management and adhere to state and national OH&S legislation.
Benefits & Culture:
- 40% discount on Accent Group brands, including Hype DC, Skechers, Platypus, Vans, and many more.
- Sunday to Thursday roster for a healthy work-life balance.
- Access to our Employee Benefits program, including discounted gym memberships and health insurance packages.
- Work amongst premium products alongside fellow passionate and dedicated team members.
- Training and development opportunities to grow your career.
- Opportunity to join the Future Leaders program, including leadership training workshops, yearly global conferences, awards nights, and more.
To be successful in this role, you will have:
- Demonstrated experience as a full-time or senior casual sales assistant, key holder, supervisor, or 3IC.
- A motivated and driven attitude with a passion for leading and inspiring a team to succeed.
- A proven track record in driving sales and meeting KPIs and targets.
- Operational excellence and experience with stock control and visual merchandising.
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