System Strategist

2 days ago

Sunshine Coast, Australia beBeeInnovation Full time $80,000 - $120,000
Student Systems Manager

This role is responsible for driving innovation in student services by enhancing and optimising core systems to ensure seamless support across our Student Services functions.

  • Drive improvement initiatives in the Student Management System and CRM, ensuring process enhancements, automation, and compliance with strategic objectives;
  • Lead a team dedicated to advancing student systems, overseeing analysis, configuration, testing, and training;
  • Develop a roadmap for ongoing system improvements, partnering with IT and service users to deliver projects that elevate experiences for students and staff;
  • Provide expert guidance to senior leaders, supporting strategic initiatives to continually enhance student services.
About This Role

We seek a proactive leader who excels in developing and improving student systems and processes to achieve service excellence. You should be skilled at building strong relationships with internal and external stakeholders.

Key Requirements
  • Proven leadership in driving student system improvements and major projects, enhancing user and organisational outcomes.
  • Experience in leading and developing high-performing teams, fostering engagement and success.
  • Strong problem-solving and analytical skills, offering informed decisions and proactive recommendations.
  • Excellent communication skills, advising, influencing, and negotiating to achieve positive results.
  • In-depth knowledge of the Higher Education sector and relevant legislation around student and academic administration.
  • Comprehensive understanding of student systems, data, and reporting needs.

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