Operational Change Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeChangeCoordinator Full time $35,000 - $90,000
Job Title: Change and Delivery Coordinator

We are seeking a highly organized and effective Change and Delivery Coordinator to join our team.

This is a dynamic and people-focused role ideal for someone who thrives in a fast-paced environment and brings a structured yet agile approach to delivery.

The successful candidate will be responsible for coordinating meetings, workshops, and training sessions. They will also prepare training materials, user guides, and support documentation, as well as deliver firm-wide communications, FAQs, and change messaging.

In addition, the coordinator will support project planning, task tracking, and progress reporting. They will monitor feedback and user engagement post-implementation to identify gaps and needs, track and escalate risks and blockers to the Senior Project Manager, and promote a positive experience for staff as new systems and ways of working are introduced.

  • Coordinate meetings, workshops, and training sessions effectively.
  • Prepare high-quality training materials, user guides, and support documentation.
  • Deliver clear and concise firm-wide communications, FAQs, and change messaging.
  • Support project planning, task tracking, and progress reporting.
  • Monitor feedback and user engagement post-implementation to identify gaps and needs.
  • Track and escalate risks and blockers to the Senior Project Manager.
  • Promote a positive experience for staff as new systems and ways of working are introduced.
Requirements:
  • 2-4 years' experience in project coordination, change support, or training delivery roles.
  • Ability to support C&C strategy development.
  • Ability to take ownership and execute strategy and operate with a sense of urgency.
  • Experience in LMS advantageous but not required.
  • Experience in Microsoft stack.
  • Proven ability to coordinate and run meetings, workshops, and training sessions.
  • Collaborative and approachable, with strong stakeholder engagement capability.
  • A proactive, service-oriented mindset with a willingness to learn and adapt.
  • Experience supporting change initiatives and user adoption in a professional or corporate environment.
  • Strong written and verbal communication skills.
  • Confident preparing and delivering user-facing materials.

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