Housing Shelter Specialist

23 hours ago

Geelong, Victoria, Australia beBeeHousing Full time $31,560 - $33,500
Job Title: Housing Support Specialist

This posting is open to all qualified applicants seeking a rewarding career in social services.

We are seeking an experienced Housing Support Specialist who will participate directly in identifying clients' problems, needs and risks. They plan and conduct individual counseling sessions using basic one-on-one counseling techniques. The specialist provides specific basic life skills building in problem areas.

The duties and responsibilities reflect the needs of our residents and shelter programs. These duties include:

  • Assist with resident support plan development and delivery of services.
  • Develop rapport and trusting yet professional relationships with residents.
  • Perform wellness checks.
  • Participate in the set-up of shelter upon arrival and clean up before end of shift.
  • Distribute harm reduction supplies, personal hygiene supplies, cleaning supplies, meals, etc. to residents.
  • Assist residents with activities such as room cleans; clean out vacant rooms.
  • Assist with applications and referrals.
  • Develop and implement short-term, issue-specific intervention plans within program guidelines.
  • Evaluate the effectiveness of the intervention plan and report on clients' progress.
  • Gather information relevant to the client's problems, needs and risks.
  • Plan, prepare, and conduct basic individual counseling sessions.
  • Maintain active files for each assigned resident.
  • Outline services provided by the program and provide information on referrals to other community service providers.
  • Use various influential techniques guided by social work standards and methods to clients that are resistant to support and intervention.
  • Assist with laundry and maintain on-site laundry rooms.
  • Support residents with developing independent life skills.
  • Maintain a working knowledge and understanding of laws and legislation affecting our residents.
  • Utilize de-escalation skills to mitigate challenging situations and maintain a safe and calm environment.

Required Skills and Qualifications

  • Basic computer skills with a working knowledge of Microsoft Office Suite.
  • Training in or knowledge of non-violent crisis intervention techniques and harm reduction approach.
  • Knowledge of services available to shelter users and residents.
  • Ability to work independently and show initiative and creativity.
  • Ability to deal in a positive collaborative fashion with residents, shelter users and community contacts.
  • Ability to communicate effectively with clients and coworkers both verbally and in writing.
  • Ability to work in an intense and challenging work environment.
  • Ability to lift up to 30 lbs.
  • Ability to navigate stairs and be on feet for up to 6 hours of shift.

Benefits

Eligible for a comprehensive benefits plan, including health and dental coverage, after completion of probationary period.

This position requires union membership.

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