Sales and Administration Support Specialist

7 days ago

Sydney, New South Wales, Australia Lucy Group Full time
Job Title: Sales and Administration Support

Job Summary:

We are seeking a highly organized and detail-oriented individual to support our sales and administration team. The successful candidate will be responsible for handling customer inquiries, preparing quotations, and completing administrative tasks in a timely manner.

Key Responsibilities:

  • Handle customer queries and clarifications in a timely and professional manner.
  • Prepare and submit quotations while following approved processes.
  • Complete administrative tasks to ensure all orders are processed efficiently and effectively.
  • Arrange shipments to customers and coordinate with QA to resolve customer complaints.
  • Update CRM for all customer-related activities and maintain relationships with customers and distributors.
  • Work collaboratively with internal teams to drive business success.

Requirements:

  • Familiarity with CRM systems, preferably Microsoft D365 or similar.
  • Familiarity with quoting systems.
  • Familiarity with ERP systems, preferably Oracle or similar.
  • Fluency in English.
  • Excellent communication and reporting skills.
  • Good knowledge of logistics and ability to work under pressure.
  • 3+ years of experience in a similar industry or role.

About Us:

Lucy Electric is an international leader in intelligent secondary power distribution products and solutions. We specialize in high-performance medium- and low-voltage switchgear for utility, industrial, and commercial applications.

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