Care Coordinator

2 weeks ago


North Plympton, South Australia Southern Cross Care (SA, NT & VIC) Inc Full time
About the Role

Liaising with the Care Manager and Residential Services Manager, you will provide leadership, guidance, coaching and mentoring to Nurses and Personal Carers to ensure a holistic person-centered service and support process, that aligns with the SCC Better for Life model, is adopted and is safe and effective and tailored to meet each resident's needs, goals and preferences.

Key Responsibilities
  • Proactive Service Delivery
    Working positively and collaboratively with other staff and qualified practitioners to provide proactive, holistic and person-centered service and support, that is safe and effective, for residents.
  • Resident-Centered Care Planning
    Listening to residents (and their representatives) about their needs, goals and preferences and work collaboratively, and in partnership, with them to develop a safe and effective care and service plan.
  • Maintenance of Clinical Knowledge
    Maintaining current knowledge of contemporary best practice clinical care and maintaining records of professional development to meet AHPRA requirements.
  • Onboarding Coordination
    Coordinating the onboarding process for all new care and nursing employees plus agency staff to ensure an appropriate orientation into SCC's Better for Life model, policies and procedures appropriate for their role and an understanding of their job requirements.
  • Process Monitoring
    Monitoring SCC's processes to ensure nursing and care staff read and comply with all policies, procedures and work instructions relevant to them.
  • Regulatory Compliance
    Meeting and exceeding all relevant standards, regulations and laws, and contributing to our continuous improvement plans.


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