Client Service Support Specialist

3 days ago

Shire Of Narrogin, Australia beBeeAdministrative Full time $70,000 - $100,000
Job Description

This varied role combines reception and administrative duties, where you'll provide crucial support to a dynamic team. In addition to managing the front desk and assisting with client enquiries, you will use a number of accounting systems and software to ensure seamless operations.

With a fantastic team behind you, you'll receive all the training and support required to succeed in the role. Your effective communication and problem-solving skills enable you to handle challenges with confidence.

You will be responsible for:

  • Be the frontline ambassador of the business, ensuring every client interaction is met with satisfaction and excellence.
  • Seamlessly answer and direct incoming calls, ensuring smooth communication.
  • Coordinate appointments and prepare meeting materials.
  • Support accountants with financial records, data entry, and workflow management.
  • Take ownership of your day-to-day operations, utilising software and systems to get the job done.
Required Skills and Qualifications

We're seeking a friendly and approachable individual who thrives on delivering exceptional service. With strong administrative skills and keen attention to detail, you are confident in your ability to learn new systems and software. Your forward-thinking mindset and ability to multitask enable you to handle multiple priorities with ease.

The ideal candidate will have:

  • Proven rapport-building and problem-solving abilities.
  • Efficient task coordination and time management skills.
  • A positive impact on team dynamics and be a team-player attitude.
  • Confidence to learn and an ability to utilise various software systems.
  • Previous experience in Xero and MYOB (beneficial).
  • Proficiency in MS Office suite (experience with financial systems will be beneficial).
  • Previous experience in a financial, legal, accounting or professional services industry (highly regarded).
Benefits

We offer a supportive and flexible work culture where your contributions are valued. You'll enjoy:

  • 5 weeks annual leave.
  • Flexible working arrangements.
  • Support in learning and development.
  • Small, friendly, and comfortable office culture.
  • A supportive work environment that values your contribution.
  • Small firm mentality, big firm opportunities and a supportive team culture.
  • Easily accessible location with free parking.
  • Regular office and team functions.
  • Employee assistance program.
  • Corporate uniform allowance.
  • Discounted health benefits.
How to Apply

If what you have read excites you, APPLY NOW. We encourage candidates to apply even if they don't meet all requirements but believe they have the potential to excel in this role.

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