Enterprise System Support Specialist

2 days ago

Sydney, New South Wales, Australia beBeeApplication Full time $75,000 - $180,000
Business Application Support Analyst

This is a proactive and detail-oriented role that provides Level 1 and 2 support for Graile, Berkley's core enterprise administration platform used across Asia Pacific operations.

The successful candidate will be working closely with business users to support a mission-critical business application, helping ensure smooth day-to-day operations, resolving functional issues, and contributing to system enhancements and testing.

  • Main Responsibilities:
  • Provide functional support to business users of the Graile application
  • Triage and resolve application-related issues, escalating where necessary
  • Maintain and update operational documentation and knowledge base articles
  • Assist with system testing, release deployments, and user acceptance testing.
  • Manage application user access and reporting
  • Support regulatory reporting requirements

Requirements:

  • Essential Skills and Qualifications:
  • Tertiary qualification in Information Technology / Business Systems or related field
  • Minimum 1 years' experience in a business application support of functional support role
  • Strong understanding of business processes and how they relate to enterprise systems
  • Experience with issue triaging, root cause analysis, and user support
  • Familiarity with ITSM tools such as Jira, Confluence, or ServiceNow
  • Excellent communication and stakeholder engagement skills
  • Strong analytical and problem-solving abilities

Desired Skills and Qualifications:

  • Experience in the insurance or financial services industry

  • Enterprise System Support Specialist

    3 days ago

    Sydney, New South Wales, Australia beBeeSpecialist Full time $120,000 - $140,000

    Job Title: Enterprise System Support SpecialistWe are currently seeking a skilled IT professional to fill the role of Enterprise System Support Specialist.This is a contract position based in Australia, with immediate commencement required.The successful candidate will be responsible for supporting critical infrastructure across legacy and modern systems...

  • Enterprise System Design Specialist

    1 day ago

    Sydney, New South Wales, Australia beBeeDesign Full time $120,000 - $150,000

    Job Title: Enterprise System Design SpecialistWe are seeking a highly skilled Enterprise System Design Specialist to join our organization. As an Enterprise System Design Specialist, you will be responsible for analyzing and working on new business requirements.Key Responsibilities:Analyze and work on new business requirementsUtilize expertise in Kronos...

  • Enterprise Systems Specialist

    3 days ago

    Sydney, New South Wales, Australia beBeeEnterprise Full time $120,000 - $160,000

    Our organization is seeking an experienced Enterprise Systems Specialist to drive the deployment and adoption of Oracle Fusion, internal, and 3rd-party applications in our ecosystem.About the RoleThe successful candidate will be responsible for collaborating with cross-functional teams to understand business requirements and translate them into functional...

  • "Enterprise System Integration Specialist"

    10 hours ago

    Sydney, New South Wales, Australia beBeeIntegration Full time $96,000 - $124,000

    Job Title:"Enterprise System Integration Specialist"Job Description:The Enterprise System Integration Specialist will act as a bridge between the business and technical teams by solving complex enterprise integration problems. They will guide clients through the transformation, implementation, and operation phases of an enterprise system integration project....

  • Enterprise System Support Professional

    3 days ago

    Sydney, New South Wales, Australia beBeeSystem Full time $75,000 - $80,000

    System Support SpecialistThis role is a proactive and detail-oriented position that provides Level 1 and 2 support for our core enterprise administration platform. It involves working closely with business users to support a mission-critical business application, ensuring smooth day-to-day operations, resolving functional issues, and contributing to system...

  • Enterprise Systems Specialist

    22 hours ago

    Sydney, New South Wales, Australia beBeeEngineering Full time $120,000 - $140,000

    About the RoleAs a systems professional, you will be responsible for designing, developing and maintaining our enterprise systems. You will become an integral part of an agile team, providing your expertise in system design, operational work practices, fault finding, and incident management.You will implement sustainable solutions in a collaborative and...

  • Visionary Enterprise Systems Specialist

    3 days ago

    Sydney, New South Wales, Australia beBeeExpertise Full time $180,000 - $240,000

    Enterprise Systems ExpertiseAs a seasoned systems architect, you will be responsible for designing and implementing enterprise solutions that meet the strategic objectives of the organization. You will collaborate with cross-functional teams to understand business requirements and engineer solutions that align with the company's goals.Key...

  • Senior Enterprise System Developer

    2 days ago

    Sydney, New South Wales, Australia beBeeEnterprise Full time $120,000 - $180,000

    Business Systems Specialist RoleThis is a senior-level Business Systems Analyst position requiring extensive experience in designing, developing and implementing enterprise systems and solutions.Key Responsibilities:Analyze current systems and processes to identify areas for improvement and prioritize within Product roadmaps.Lead the design and...

  • Enterprise Application Support Expert

    7 days ago

    Sydney, New South Wales, Australia beBeeApplication Full time $102,650 - $144,930

    Job Title: Technical Application SpecialistThe technical application specialist is responsible for the overall maintenance and support of enterprise applications. This role ensures the stability, performance, and usability of critical business systems through expert-level troubleshooting, stakeholder engagement, and proactive system management.Key...

  • Enterprise Data Support Specialist

    3 days ago

    Sydney, New South Wales, Australia beBeeDataSupport Full time $140,000 - $150,000

    Job Title: Enterprise Data Support SpecialistWe are seeking a skilled Enterprise Data Support Specialist to join our team. In this role, you will play a critical function in ensuring the stability, efficiency, and scalability of our enterprise data platforms while supporting innovative cloud-based solutions.This is an exciting opportunity to work with...