Dispute Resolution Specialist
2 weeks ago
We are seeking a skilled Dispute Resolution Specialist to join our team. This role is responsible for promoting, conducting and delivering dispute resolution services to parties in dispute.
The successful candidate will work with parties individually and together to resolve disputes face to face or by telephone. They will be responsible for undertaking the assessment and analysis of the dispute and diagnosing dispute resolution requirements.
- Provide advice to parties on options available and make recommendations using assisted settlement processes to provide fast resolution.
- Encourage parties to explore potential solutions and find mutually acceptable outcomes.
The ideal candidate will have demonstrated experience in a high-volume case management environment, including experience in the assessment of disputes, case management and dispute resolution techniques. National Mediator Accreditation and conciliation experience is desirable.
This is an exciting opportunity for individuals who are passionate about dispute resolution and want to make a positive impact in their community.
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