Customer Experience Specialist

4 weeks ago


Fitzroy, Australia Officeworks Full time

About the Opportunity

Officeworks is seeking passionate Customer Experience Specialists to join our team across various departments.

We are committed to delivering exceptional customer service, and our team members play a vital role in ensuring great customer experiences. As a Customer Experience Specialist, you will work closely with our team to provide expert advice to customers, operate as a proud Officeworks brand ambassador, and contribute to maintaining a high level of customer satisfaction.

This is a 6-month Fixed Term opportunity with potential for permanence, flexible working arrangements, and opportunities to progress your career within our organisation.

About You

We're looking for individuals who share our passion for customer service, are eager to learn, and thrive in fast-paced environments. To succeed in this role, you'll need:

  • To be customer-focused, proactive, and solution-oriented.
  • To enjoy working in a team, being busy, and taking responsibility for delivering results.
  • To be flexible with your availability, including weekdays and weekends, to meet our customers' needs.

About Our Culture

At Officeworks, we value diversity, inclusivity, and teamwork. We offer a range of benefits, including:

  • An inclusive and supportive work environment.
  • Flexible working arrangements to suit individual needs.
  • A focus on wellbeing and safety.
  • Generous discounts at leading retailers.
  • Ongoing training and development opportunities.
  • A Growing Families policy that supports our employees' changing needs.

$60,000 - $65,000 per annum (dependent on experience)



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